The oversized and/or overweight loads carried by heavy haul trucking services are typically big ticket items. Damaging or losing loads such as industrial machines, construction equipment, and even houses during transport can have serious business consequences. This is why choosing the right heavy haul trucking service is one of the most important decisions you can make. Of course, using a service that’s well insured is important but that will only mitigate, not eliminate, the difficulties faced if a shipment goes badly.
Financial Loss
Even if insurance recoups the expenses of costly damage or loss of cargo, your customer will experience a substantial delay of receipt of the promised goods. This means customer payment to you is likewise delayed, which can lead to cash flow problems. The customer may cancel the order because of loss of confidence in your business or because the delay prevents their use of the goods. While insurance might recover the loss of the items shipped, the profit from doing business with your customer is either significantly delayed, reduced, or lost.
Damaged Reputation
Building a good reputation and trust in your company can take years. However, failure to deliver cargo because of a heavy haul mistake or accident can tarnish that reputation overnight. The consequence of delayed or non delivery of a large load isn’t the same as that of a small consumer item. Your customer’s business may depend on the delivery in a big way. The delayed shipment of a critical machine can cost a manufacturing plant thousands of dollars a day. Non receipt of heavy equipment can incur similar costs to a big construction project.
These kinds of “incidents” can seriously damage business relationships with important customers. They can also affect your prospects of landing future customers if word gets around. A tarnished reputation is, perhaps, the most costly long term outcome. Some companies never recover and are forced to go out of business.
Make the right decision by getting your heavy haul delivered safely and on time with Great Western Transportation. We have more than 100 years of combined trucking experience. Contact us today for more information.
